What Cameras Work With The Winbook Pro App

Howdy, AndrewZachariou!

Thanks for reaching Microsoft Community. We are sorry to acquire you take bug with your Surface Book ii's camera and photos apps. Cheers for taking the time to allow united states know about this.

Check for Windows Update:

Go to Settings > Update & Security > Windows Update > Check for Updates

Please restart your device to apply the updates.

Run Surface Diagnostic Toolkit and brand sure to complete the tasks.

Please ensure that the apps are also updated. This page will guide you lot on how toGet updates for apps and games in Microsoft Shop.

Force shutdown the device and restart.

1. Press and hold the ability button until the screen turns off (virtually 10 seconds), then release the ability push button.
2. Printing and release the power push to plough your Surface dorsum on. You should meet the Surface logo.

If that doesn't piece of work, use this two-push button shutdown process to make sure your Surface turns off completely:

1. Press and hold the power button on your Surface until the screen turns off (about 30 seconds), then release information technology.
2. Printing and hold the book-upwardly push button and the power push at the aforementioned time until the screen turns off (most 15 seconds), then release both.
   

3. The screen may flash the Surface logo, but continue belongings the buttons down for at least fifteen seconds.

4. Afterward you release the buttons, expect ten seconds.
5. Press and release the power button to turn your Surface back on. You should meet the Surface logo.

We hope this helps you out, we highly encourage you lot to inform our Community by clicking on Yes or mark my postal service as an answer. This volition aid other members who may have the same upshot as you. Otherwise, don't hesitate to update us and then we tin can further assist you.

Kind regards,

Janette_Z

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I tried all these methods and it is even so not working, the apps are all blacked out and won't run

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Howdy, AndrewZachariou!

It seems that the Windows Native apps are the ones affected. Kindly effort this page to be guided on how toRepair or remove programs in Windows x.

Allow me know if those provisioned apps have been fixed or reinstated.

Regards,

Janette_Z

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Source: https://answers.microsoft.com/en-us/surface/forum/all/cameraapp-is-not-working-on-my-surface-book-2/228b617b-b764-414e-8191-d5bc2a252d7f

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